Compliments or Concerns

At Assisted Living Concepts, we make it a priority to be available and responsive to the needs of our residents and their families. The Quality Connection Line makes it easy for you to reach us should the need arise.

When you call the Quality Connection Line you will speak with an ALC representative who will be happy to listen to your needs. Whether it is a compliment about the service and care your family member has received, or a question, concern or suggestion, we are ready to listen.

Help us be the very best! If you have a compliment to share or a concern that needs to be resolved, we want to know about it. Please call our ALC Quality Connection toll free line at 1-888-777-4780. Prompt attention will be given to your call.

Contact Information

Phone Number: 1-888-777-4780

E-mail: quality@alcco.com

Mailing Address:

Assisted Living Concepts, Inc., Attn: Quality Connections, W140 N8981 Lilly Road, Menomonee Falls, WI 53051